FAQs

When choosing an in-home care company to support a loved one—or individuals living with disabilities, illness, or recovering from injury or surgery—it’s essential to do thorough research beforehand. There are many factors to consider when evaluating a potential home care provider, but trustworthiness and transparency are among the most important. In our commitment to openness with our clients, Live-In-Care Inc. has provided a list of frequently asked questions below, along with our answers, to help guide your decision-making process.

What services do you offer?

1

5

How soon can you place a caregiver?

2

Are your caregivers trained to handle tough clients and what kind of training does this in-home care agency provide to your caregivers?

We can arrange for a Caregiver as quickly as you need. After assessing your situation and gaining a clear understanding of your care requirements, we carefully match you with a Caregiver who can support you from day one. In urgent or unexpected circumstances, our Rapid Care Response system ensures prompt, reliable service.

Are your caregivers insured?

3

All Live-In-Care Caregivers are fully insured and undergo comprehensive background checks. Each in-home caregiver is thoroughly screened to ensure the highest standards of safety, reliability, and professionalism—protecting your loved one and their home while delivering trusted home care services.

Does your in-home care agency conduct background checks on your employees?

4

Yes, each of our Caregivers must pass an extensive background check, interview/screening process to work for our company.

At Live-In-Care, our Caregivers are trained to handle a wide range of care needs with confidence and skill. Through a comprehensive training program and ongoing education, we ensure every Caregiver is fully prepared to provide exceptional in-home care. Our Live-In-Care University further supports professional development by offering continuous training through courses and webinars, along with the opportunity to earn Specialist, Expert, and Master certifications—clearly distinguishing the experience and skill levels of our Caregiving team.