Privacy Policy

Last updated: January 2026

Your privacy matters to us. At Live-In-Care Inc., we follow a few core principles when it comes to your personal information:

  • We only collect personal information when it is genuinely necessary.

  • We do not share your personal information except to operate or improve our services, comply with legal requirements, or protect our rights.

  • We retain personal information only for as long as it is needed to provide our services or meet legal obligations.

  • We do not sell or share your personal information with third parties for marketing purposes. We may, however, share information with trusted service providers who help us deliver our services, subject to strict confidentiality requirements.

Information We Collect

We collect personal information only when there is a legitimate reason to do so—such as to provide our services, communicate with you, or improve our offerings. Information is collected in three ways: information you provide to us, information collected automatically through your use of our services, and information obtained from third-party sources.

Information You Provide to Us

The type and amount of information we collect depends on how you interact with us. This may include:

  • Transaction and Billing Information: When you make a purchase, we collect information necessary to process your payment, such as your name, billing details, payment method, and contact information.

  • Credentials: Depending on the services you use, you may provide access credentials related to your website (such as SSH, FTP, or SFTP login details).

  • Communications: Information you share with us when completing surveys, contacting customer support, or otherwise communicating with us.

Information We Collect Automatically

Certain information is collected automatically when you use our website or services, including:

  • Log Information: This may include browser type, IP address, device identifiers, language preference, referring pages, access dates and times, operating system, and mobile network details.

  • Usage Information: We collect data about how you interact with our website to better understand usage patterns and improve functionality.

  • Location Information: Approximate location may be determined from your IP address to help us understand regional usage trends.

  • Cookies and Similar Technologies: We use cookies and similar technologies to recognize visitors, track website usage, remember preferences, analyze email campaigns, and deliver targeted advertising.

Information from Third-Party Sources

We may receive information about you from third parties. For example, if you interact with us through a social media or WordPress.com account, we may receive certain profile information (such as a username) as permitted by that service and your privacy settings.

How and Why We Use Information

Purposes for Use

We use collected information to:

  • Provide, operate, and maintain our services

  • Develop and improve our services

  • Analyze trends and user behavior to enhance usability

  • Measure and improve marketing effectiveness

  • Protect our services, prevent fraud, and ensure security

  • Communicate with you about updates, promotions, feedback requests, and company news

Legal Bases for Processing (EU Residents)

For individuals in the European Union, we process personal information based on one or more of the following legal grounds:

  1. To fulfill contractual obligations or administer your account

  2. To comply with legal obligations

  3. To protect vital interests

  4. For our legitimate business interests, such as improving services, ensuring security, and communicating with users

  5. With your consent, such as for certain cookies or marketing communications

Sharing of Information

We do not sell personal information. We may share information only in the following circumstances and with appropriate safeguards:

  • Employees and Contractors: With personnel who require access to perform services on our behalf

  • Third-Party Vendors: With service providers such as payment processors, email services, hosting providers, marketing partners, and analytics services

  • Legal Requirements: In response to subpoenas, court orders, or lawful government requests

  • Protection of Rights and Safety: When disclosure is necessary to protect the rights, property, or safety of Live-In-Care Inc., others, or the public

  • Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets

  • With Your Consent: When you authorize or direct us to share information

  • Aggregated or De-Identified Data: Information that cannot reasonably be used to identify you

Publicly Shared Information

Any information you choose to make public may be visible to others. For example, public profile details may appear alongside comments you submit. Please consider this carefully before sharing information publicly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no security measures are entirely foolproof, and we cannot guarantee absolute security.

Your Choices

You have several options regarding your information:

  • Limit Information Provided: You may choose not to provide optional information.

  • Opt Out of Marketing Emails: You can unsubscribe from promotional communications using the instructions provided.

  • Manage Cookies: You may configure your browser to reject cookies, though some website features may not function properly.

  • Discontinue Services: If you stop using our services, we may retain certain information as required for legal or legitimate business purposes.

Third-Party Content

Our website may contain links to third-party websites or embedded content. These third parties may collect data about you and are governed by their own privacy policies. We encourage you to review those policies carefully.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us.

Changes to This Policy

Live-In-Care Inc. may update this Privacy Policy from time to time. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or how we handle personal information, please don’t hesitate to reach out.